How to Fix Voicemail Issues on your Samsung Galaxy S23 Series

Samsung Galaxy S23 is a sleek and powerful device that is packed with a multitude of features that make it one of the best smartphones on the market. However, like any other device, it is not immune to issues and problems that can arise from time to time. One such issue that Galaxy S23 users might face is with their voicemail. If you’re struggling to receive or send voicemail on your Galaxy S23, don’t worry! We’ve got you covered. In this article, we’ll explore some of the most common voicemail issues on the Galaxy S23 and provide you with some simple steps to help you fix them.

fix voicemail issues on galaxy s23

Possible voicemail issues on your device

There are several reasons why you might be experiencing voicemail issues on your Galaxy S23. Some of the most common include:

  • Voicemail not set up

If you’ve never set up your voicemail before, you won’t be able to receive any messages. To set up your voicemail, dial your voicemail number and follow the prompts to create a password and a greeting.

  • Network issues

If you’re experiencing network issues, you might not be able to receive or send voicemail messages. Check to make sure you have a strong network signal and that you’re not in an area with poor reception.

However, if you’re having trouble with your voicemail, the issue may be related to your carrier or settings.

Steps to fix voicemail issues on Galaxy S23

Now that you know some of the common voicemail issues on your Galaxy S23, here are some simple steps to help you fix them:

  • Check your network signal: Ensure that you have a strong network signal, and if you don’t, move to an area with better reception or contact your service provider for help.
  • Restart your device: If all else fails, try restarting your Galaxy S23. This can often help to fix any issues with your device, including voicemail problems.
  • Your calls not diverting into your voicemail: To divert calls to your voicemail on a Samsung Galaxy S23, you can follow these steps:
    • Open the Phone app on your Galaxy S23.
    • Tap the three-dot menu icon in the top-right corner of the screen and select “Settings” from the dropdown menu.

divert calls to voicemail

    • Select Supplementary services from the Settings menu.
    • Press Call forwarding then select the required divert type. Normally people will choose Forward when unanswered.

call forwarding

    • Enter your voicemail number provided by your service provider. If you don’t know your voicemail number, you can contact your service provider for assistance.
    • Once you have completed these steps, calls that you do not answer or are unable to receive will be forwarded to your voicemail.
  • Contact your service provider: If the above steps don’t work, contact your service provider for further assistance.

Benefits of using voicemail

Voicemail is an incredibly convenient feature that allows you to receive messages even when you can’t answer your phone. Here are some of the benefits of using voicemail:

  • You can receive messages even when your phone is off or out of reach.
  • You can listen to the message at a later time.
  • You can store important messages for future reference.
  • You can forward the message to someone else if necessary.


Voicemail is an essential feature on the Galaxy S23 that can help you stay organized and efficient in your communication. However, if you experience any voicemail issues, there are steps you can take to resolve them. By following the steps outlined in this post, you can ensure that your voicemail is functioning correctly and take advantage of the many benefits it provides.

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4 thoughts on “How to Fix Voicemail Issues on your Samsung Galaxy S23 Series”

  1. Why does my phone allow the ringer on a blocked call, and then allow the phone to take a voice message?


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